All Episodes
Episodes
58: Critical Moments: The New Mindset of Reputation Management with special guest Bill Coletti
According to this week's guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of...
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57: How to Behave on a Plane Without Driving People Insane
It’s Thanksgiving week in the United States; a time of year when a lot of people plan to travel through airports on their way to visit family and friends for the holiday. This is the episode to help you, and everyone...
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56: One Year of Confident Communications: The Best of the Podcast
Can you believe it’s been a full year since we launched the Confident Communications Podcast? Well, here we are! One year later and one year wiser. It seems like just yesterday I was sitting at Pat Flynn’s Power-Up...
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55: Executive Presence: What it Looks like, Why You Need It And How To Get It
Executive Presence is a term you may hear a lot, but do you know what it means?Simply put, having it means you own a room the second you stand in front of it. It's a mix of confidence and savvy communications that...
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54: What's in a Greeting and Why Does it Matter?
As a business leader, employee or owner, you have the opportunity to interact with many people from all walks of life and places.Just as important as why you interact with people, is that you’re able to greet them...
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Someone at Your Organization Has Been Accused of Sexual Harassment. Now what?
Someone at your organization was accused of sexual harassment. Perhaps the harassment was in the form of an inappropriate remark, behavior, incident or outburst. You work in leadership and have to respond. Or you may...
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How to Gain (and Retain) Your Fans: The Business of Sports
It's October, and all four major professional U.S. sports leagues are in full swing, making it the busiest sports month of the year. The sports industry is a very profitable one as well, which means there is a lot to...
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Cybersecurity Issues That Will Keep You Up at Night
This month is Cybersecurity Awareness Month. A perfect time to remind people that we live in a world increasingly reliant on technology, which makes us all vulnerable to cyberattacks. This week's guest helps...
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🌎Where in the World is Matt Lauer's Reputation?
Matt Lauer is having is a very bad week. This week, former MSNBC correspondent journalist Ronan Farrow released his book, Catch and Kill: Lies, Spies, and a Conspiracy to Protect Predators. The book highlights the...
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49: How To Communicate So People Listen To You With Diana Peterson-More
We live in the time of the internet, where information travels at the speed of your WiFi connection or data plan. That’s just one reason communication is so important--because communication online isn’t anonymous and...
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Calming your Critics: How to respond to an online activist group
No business or individual is immune to online attacks. If you want to be visible and a leader, it’s bound to happen. Groups of unsatisfied customers taking to Facebook to build a community to rise against...
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Sorry, Not Sorry: Apologizing in the Age of Digital
Sorry, but here we go again. Poor judgment turns up online, and someone now needs to apologize. School photos of a high-profile politician wearing blackface surface online before an election and the masses call for...
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