Upbeat, topical, and provides immediate tactics for C-level, management and board of directors to put to use.
The virtual environment
- How not to get your organization in trouble online.
- What are the protocols for speaking online personally and professionally.
- Uh-oh. We're in trouble. Help!
- Very interactive will all of us. Made the learning easy. Put it in a way that we all could relate.
- Ms Molly was her usual exceptional self. Always well prepared and very gracious when dealing with the participants
- Molly is very engaging and clearly loves what she does – it shows – she is simply awesome!
Executive Communication and Media Training for CEOs & Directors in the Digital Age
There’s no such thing as a closed-door meeting, and everything you do and say online can (and will) come back to haunt you. Wherever you turn (or click), executives are being eaten alive by the social feed. So how do you protect your brand, your board and your CEO from a swift fall? It’s not just up to your communications director anymore; every team member potentially plays a part in crisis management. Learn how to safely buttress your brand on social media, then use your knowledge to properly to mitigate the damage.
The New Rules of Reputation Management
Best Practices for Determining If, When and How to Respond to Issues from Consumer Dissatisfaction
As more and more cooperative members are finding new ways to be heard, the same rules of public response no longer apply. Social media and stakeholder engagement have transformed the relationships between the co-op, the board, and the members.
This session explains the new communications landscape.
With examples from outside organizations and within the cooperative space, communicators will learn the best practices for managing hot-button issues in today’s sensitive media environment, including member activism and rebuke against organizations, brands, and their leadership.
Getting Your Board On Board with Communications
Communication Workshop for the Non-Communicators: The Board of Directors
The communication environment has changed drastically in the past decade, but is your board on top of all those changes? Reform groups are testing the policies and practices of boards like never before on a national and local level. It's critical to have a full understanding of your organization’s presence and reputation with your customers or members. This workshop, delivered during the working or evening hours, provides a high-level view of the ideal, crisis-ready board of directors.