With our daily communications frequently moving to the online world, we have forgotten some of the nuances of face to face interaction. Improving our conversation skills, both as a speaker and a listener, allows us to sharpen our message and get a better understanding from those we communicate with.

This episode features a recent NY Times article about NPR’s Terry Gross and the art of a good conversation.

In this episode, you’ll learn:

  • The only icebreaker you’ll ever need.
  • How to prepare for a great conversation.
  • When to pivot, when to dodge and when to push back.

Mentioned in this Episode:

Terry Gross on The Tonight Show with Jimmy Fallon

Kerr, Jolie “How to Talk to People, According to Terry Gross. The NPR host offers eight spicy tips for having better conversations.” New York Times, November 18, 2018. Print.


About Molly

Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to develop the right plans and messaging for clients to protect and build their reputations. Molly founded the Communicate with Confidence Leadership Training Program and frequently speaks on crisis communications, public relations and social media.

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