On this episode of Indestructible PR Podcast with Molly McPherson, the focus is on the challenge of regaining a lost reputation after a crisis. Molly discusses the importance of acknowledging mistakes and taking steps to prevent recurrence, highlighting the recent statement by the Los Angeles Dodgers as an example of a strong PR crisis response. The discussion centers around the importance of reconciling with groups affected by the crisis, offering sincere apologies, engaging in dialogue, and showing a commitment to healing relationships and rebuilding trust. Molly also examines the impact of exclusion on different communities and the importance of considering diverse perspectives in decision-making. Ultimately, the episode offers a valuable perspective on the rebuilding of a damaged reputation and the importance of reconciliation and accountability.
Mentioned in this Episode
– The importance of reconciling with a group before reconciling with the greater community, their supporters, and all stakeholders.
– The Los Angeles Dodgers recent statement where they reversed a decision regarding the Sisters of Perpetual Indulgence.
– The need to acknowledge feedback, offer sincere apologies, engage in dialogue, and show a commitment to healing relationships and rebuilding trust.
– The negative impact of exclusion and how it could have been avoided.
– The strong reactions people have towards various topics including narcissism, race, and discrimination.
– The emphasis on reconciliation, penance, and the need for apologies to be extended not only to the LGBTQ+ community but also to their friends and family.
– Pressure from the extreme segment of the Catholic Church, the Catholic League.
– The conflict between traditional baseball fans and the need to court younger generations and female fans.
– Feedback from diverse communities on the Dodgers’ decision.
– The importance of being honest and making the effort to have sincere conversations.
Follow Molly McPherson:
- Listen and Subscribe on Apple Podcasts
- Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis
- Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis – Audio Book
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