Get Immediate PR Crisis Help from Molly
Get Immediate PR Crisis Help from Molly

242: Effective Crisis Communication: Analyzing the Los Angeles Dodgers’ Apology Statement

by | May 22, 2023 | Podcast | 1 comment

On this episode of Indestructible PR Podcast with Molly McPherson, the focus is on the challenge of regaining a lost reputation after a crisis. Molly discusses the importance of acknowledging mistakes and taking steps to prevent recurrence, highlighting the recent statement by the Los Angeles Dodgers as an example of a strong PR crisis response. The discussion centers around the importance of reconciling with groups affected by the crisis, offering sincere apologies, engaging in dialogue, and showing a commitment to healing relationships and rebuilding trust. Molly also examines the impact of exclusion on different communities and the importance of considering diverse perspectives in decision-making. Ultimately, the episode offers a valuable perspective on the rebuilding of a damaged reputation and the importance of reconciliation and accountability.

Mentioned in this Episode
 
– The importance of reconciling with a group before reconciling with the greater community, their supporters, and all stakeholders.

– The Los Angeles Dodgers recent statement where they reversed a decision regarding the Sisters of Perpetual Indulgence.

– The need to acknowledge feedback, offer sincere apologies, engage in dialogue, and show a commitment to healing relationships and rebuilding trust.

– The negative impact of exclusion and how it could have been avoided.

– The strong reactions people have towards various topics including narcissism, race, and discrimination.

– The emphasis on reconciliation, penance, and the need for apologies to be extended not only to the LGBTQ+ community but also to their friends and family.

– Pressure from the extreme segment of the Catholic Church, the Catholic League.

– The conflict between traditional baseball fans and the need to court younger generations and female fans.

– Feedback from diverse communities on the Dodgers’ decision.

– The importance of being honest and making the effort to have sincere conversations.

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1 Comment

  1. Phil Cooke on May 30, 2023 at 3:46 pm

    I’m enjoying your podcast, but I wonder if your conclusion about the Dodgers inviting the Sisters of Perpetual Indulgence would have been the same had their “performance” included disgusting, blasphemous, and profane acts regarding Mohammed and Islam?