How to Handle a Difficult Conversation
Everyone has difficult moments in their lives, whether it’s a high-conflict divorce, an argument with a friend or family member or clashed personalities at work. It happens because we’re human and because we often don’t know how to react or interact during difficult times.
Instead of reacting to triggers that only make the moment more heated, this week’s guest teaches us how to pause a moment to make sure we’re reacting appropriately. Lara Currie is a speaker and trainer who teaches professionals in high-stress, high-stakes fields how to weather difficult times.
In this episode of Confident Communications, we’ll explore how to ask yourself the right questions before responding, why we need to become less emotional, how men and women communicate differently in times of stress and why we need to retrain ourselves in basic communication techniques.
Mentioned in This Episode
About Lara Currie
Lara is a podcaster, speaker and trainer and the author of Difficult Happens. With more than 27 years of experience in high conflict positions, she has a unique and intuitive understanding of why people act–and react–the way they do. She is passionate about helping people in high stakes fields communicate effectively, make honest and meaningful connections, live with less stress and establish strong boundaries. Visit her website, listen to her podcast or read more about her book.
Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to help people become modern-age communicators in their industry and help to build crisis-proof businesses. From her work in the Federal Emergency Management Agency (FEMA) and the cruise line industry in Washington, D.C., Molly develops the right plans and messaging for clients to protect and build their reputations. Molly founded Confident Communications executive learning program and frequently speaks on crisis communications, public relations and social media.