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How to Lead In a Time of the Coronavirus: Seven Ways to Inspire Confidence

You can’t make it very far in March 2020 without seeing some kind of news article or social media post regarding COVID-19. This also makes it very easy to identify the leaders who get it, and the ones who are missing the mark. Whether a leader is doing an admirable job by pivoting their message as needed, or a poor job due to lagging communications, people are taking notice. In this episode, I’m going to…

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Communicating COVID-19: The Best Advice for Informing Your Stakeholders During The Pandemic

 If you’re struggling with how to communicate your way through the coronavirus crisis, then this episode is for you. I’ve assembled a group of savvy professionals working in crisis and risk management, public relations, strategy & planning.  You’ll hear how to provide timely and accurate information to your audience, and I share my favorite takeaway tips you can implement immediately in your communication plan. My contributors: 1. Mary Beth West of Fletcher Marketing PR…

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Help! I lost my voice. Now what?

It can happen to anyone. You’re out of town at a conference or event, and less than 24-hours before you’re set to take the stage for a talk, your voice decides to completely give out. Without access to your kitchen or a pharmacy full of remedies, what can you do? Canceling isn’t an option, but luckily there are a few ways to get your voice back just in the nick of time. Trust me, I…

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6 Secrets for Starting a Conversation with Anyone

All wonderful relationships began with a conversation. That’s why having a conversation starter handy is the gateway for a future connection with a person, whether it be for networking or in a new friendship.  These are my six secrets that work like a charm for starting a conversation with anyone. [2:34] 1: The first one is my go-to.  Everyone loves to be complimented on their appearance. (But it comes with an important warning.) [3:50] 2:…

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How to Conduct an Astronomically Bad Press Conference

3 Tips for managing your next press conference. Imagine planning a press conference to address a widely publicized cheating scandal and rebuild your baseball team’s reputation. You’ve got your lineup set for what should be a home run, but you end up striking out. In this podcast, I’m dissecting the Houston Astros’ failed press conference. The good news is it gives us a perfect example of what not to do. You never know when scandal…

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5 Words & Phrases to Remove from Your Emails Immediately

Where do you do most of your communicating in your work and in your life? Chances are it’s mostly email and text. You’ve probably noticed that some correspondence sounds confident and some make you want to say “get to the point already.” In this episode, I’m going to cover the five filler words and phrases to get rid of in your emails to make them more concise and direct.  [3:41] Filler word 1.  Unless this…

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How to Keep Your Passwords and Online Information Safe

When is the last time you updated your passwords? If you answered never or not sure, take a listen to this episode for tips on how to protect your online identity.     Cybersecurity breaches are a real threat to many businesses big and small. But don’t be lulled into thinking it’s only happening to companies. Private citizens are not taking cyber risk seriously and it’s costing people dearly.  Did you know that in 2019 the number…

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Generation Z Explained with Special Guest Sarah Weise

Trust me when I tell you that Generation Z matters. Especially if you’re a parent of teens, you want to figure out how their brains are working. If you own or run a business, they matter because you’re going to need to learn how to get them motivated and engaged in your product or service. Today’s guest on the podcast is the author of InstaBrain: The New Rules for Marketing to Generation Z, Sarah Weise,…

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6 Simple Tips to Improve Your Handwriting

If you’re like most of us, any communication you do through the written word is via the keyboard – either on your phone or at your computer. It’s no wonder that when it’s time to sit down and put pen to paper, the outcome can sometimes look more like a ransom letter than a thank you note. Handwriting doesn’t come easy to us anymore, but it’s still very important. Some benefits of writing things down…

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“Megxit” Decoded: Why Harry and Meghan’s Exit Matters

It’s official. Harry and Meghan have left the royal family to become financially independent.  They can now “Chip and Joanna Gaines” their way into brand royalty, à la the likes of former presidential couples Barack and Michelle Obama and Bill and Hillary Clinton. And of course, the Broadcast Queen herself – Oprah. Trust me; there is a lot of money to be made off of their new role as royal brand ambassadors to themselves. In…

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