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Cybersecurity Issues That Will Keep You Up at Night

This month is Cybersecurity Awareness Month. A perfect time to remind people that we live in a world increasingly reliant on technology, which makes us all vulnerable to cyberattacks. This week’s guest helps companies prepare for the days they hope will never happen — a cyberattack. Mark Hoffman discusses how phishing attacks occur and why organizations need cybersecurity plans. Mentioned in this episode: City of Baltimore Ransomware Attack Click here get his guide on the…

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Where in the World is Matt Lauer’s Reputation?

Matt Lauer is having is a very bad week. This week, former MSNBC correspondent journalist Ronan Farrow released his book, Catch and Kill: Lies, Spies, and a Conspiracy to Protect Predators. The book highlights the claims of sexual misconduct claims against the former host of The Today Show and how his employer, NBC News, handled the fallout. This special edition of the podcast looks at the PR efforts made by Matt Lauer’s team to blunt…

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How To Communicate So People Listen To You

 We live in the time of the internet, where information travels at the speed of your WiFi connection or data plan. That’s just one reason communication is so important–because communication online isn’t anonymous and anything you post (or say, tweet, etc.) can and will be used against you. This week on the Confident Communications Podcast, I’m speaking with Diana Peterson-More, who has worn many hats over her varied career: author, attorney, corporate manager, executive…

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Calming your Critics: How to Respond to an Online Activist Group

 No business or individual is immune to online attacks. If you want to be visible and a leader, it’s bound to happen. Groups of unsatisfied customers taking to Facebook to build a community to rise against you–warranted or not. You need an action plan so you can quickly respond to these online attacks professionally and appropriately. But unfortunately, too many business owners and leaders either respond defensively or don’t know enough about how social…

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Sorry, Not Sorry: Apologizing in the Age of Digital

Sorry, but here we go again. Poor judgment turns up online, and someone now needs to apologize. School photos of a high-profile politician wearing blackface surface online before an election and the masses call for a resignation. A cast member on a popular television program is hired, then quickly fired for comments made on a podcast. Why do some people survive the PR crisis while others perish? The answer is in the apology. Today on…

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The Art of Negotiating and Active Listening with Scott Harvey

Leaders in business juggle communication challenges from all angles–their teams, the media and even their families. On the plus side, if we’re open and communicating, we’re able to choose the message that others hear. Unfortunately, that’s not always what happens in the real world. As this week’s guest, Scott Harvey, tells us, too many people aren’t active listeners and don’t always communicate openly with the press–to their detriment. On this week’s episode of the Confident…

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9/11 to Today: Ways We Have Changed in Communications and in Business

What were you doing 18 years ago this week, on September 11, 2001? If you’re like most people in my talks and workshops, you know exactly where you were, what you were doing and what you thought about first when you heard about the first plane crashing into the World Trade Center. But have you thought about how the way you find and react to news has changed since that day? Today, we wouldn’t run…

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How to Use LinkedIn Like a Boss

Facebook is a bit too young and social for business leaders, but with 252 million people logging in each month LinkedIn is the place to be. If you know how to use it. This month’s training in the Confident Leader Network is all about LinkedIn–how to get started and how to make sure your profile is working for you. It’s a professional social platform that can help you network with others in your industry, raise…

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Man Bites Dog PR: Taking Charge in the Digital Age

Leaders want to be heard, but often leaving that message up to the news media bring stress and unease. In his new book, Gary Schneeberger hopes to reduce the acrimony toward news reporters and teach the secrets to being in control of the interview. We talk about this and more in this week’s episode of the Confident Communications Podcast. In the digital age, the news cycle has gone from 24 hours to 24 seconds (thank…

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The Top Podcasts You Should be Listening to Now

Podcasts have become one of my favorite innovations in the 20th century. They’re easy to listen to on the go and offer both valuable information and entertainment. The downside? We have so many to choose from these days, it’s hard to know what to tune into. As a self-professed podcast junkie, I wanted to share with you some of my own favorite podcasts right now (aside from my own, of course! 😉). Here’s my list,…

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