Online Reputation Management: How to Manage Attacks by Angry Customers
In this digital, viral age, reputation management is more important than ever. The opinion of the masses is in constant flux and even minor errors can often cause a wave of bad press that can be damaging to even large companies. Following a PR mistep, it’s...
213: How I Prepped for a Last-Minute TV Interview: 5 Tips For Going Live on Short Notice
While you may think it’s unlikely that you will end up on a live television interview, with webinars, streaming, short-form videos, and other channels, there are so many opportunities for you to find yourself on screen. This episode breaks down five tested prep...
212: Why The Term Cancel Culture Is Dangerous And How It Can Hurt Your Brand: Kanye West Explains
Kanye West (better known simply as Ye) has always been a contentious figure, but after his latest string of racist and anti-Semitic remarks, major brands like Adidas are dropping their endorsements with the rapper. This episode delves into this controversy to...
211: The 3 Biggest Reasons for Hockey Canada’s Crisis
Please note this episode carries a trigger warning for sexual assault. After a long series of other troubling accusations, including one by a woman sexually assaulted by eight hockey players, and cover-ups, secrecy, and poor leadership, the reputation of Hockey Canada...
210: 5 Things Not to Do in a Social Media Crisis
You can unleash a full-blown PR crisis on social media with one bad move against someone with a social media platform. To handle these situations, companies and brands need a plan. Who didn’t prepare for her social media crisis? Bethenny...
209: PostcardMania CEO Speaks Out After Hurricane Ian Backlash
This episode of the Indestructible PR Podcast looks at the public relations crisis created by Joy Gendusa, CEO of PostcardMania in Clearwater, Florida, when she claims she underestimated the severity of Hurricane Ian and insisted her staff continue to work through the...
208: Hurricane Ian: How Social Media Has Changed the Way We Experience Disasters
Anyone who lives in Florida will have heard a hurricane warning recently, well today’s episode is a hurricane content warning. At the time of this podcast’s recording, Hurricane Ian was close to making landfall. This episode looks at President and CEO of the Red Cross...
207: Adam Levine’s PR Response: What Went Right and What Went Wrong
In today’s digital age, with the constant posting, sharing, and posts going viral, PR crises can spiral out of control in the blink of an eye.This week’s Indestructible PR Podcast shares some key takeaways from how Adam Levine responded to his PR...
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