The third part of a series on the best communication tactics during COVID-19, these are episodes I am replaying that are still relevant today as they were in the spring of 2020.* I have assembled a group of savvy professionals working in crisis and risk management,...
The second part of a series on the best communication tactics during COVID-19, these are episodes I am replaying that are still relevant today as they were in March 2020. The focus is on leadership during the pandemic. Even months later, it’s easy to spot the...
Communicators who have been responding to the outbreak of the coronavirus since last spring know how stressful it can be to write the content about your organization’s ongoing response. I hear you. That is why I launched the COVID 19 communication series at the...
Knowing how to respond when a friend mourns the loss of a loved one can be confusing. People struggle to find the right words to say or do the right thing to do to help a friend cope with grief. Many do not know how to help ease the burden of grieving, especially with...
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