


Sorry, Not Sorry: Apologizing in the Age of Digital
Sorry, but here we go again. Poor judgment turns up online, and someone now needs to apologize. School photos of a high-profile politician wearing blackface surface online before an election and the masses call for a resignation. A cast member on a popular television...
The Art of Negotiating and Active Listening with Scott Harvey
Leaders in business juggle communication challenges from all angles–their teams, the media and even their families. On the plus side, if we’re open and communicating, we’re able to choose the message that others hear. Unfortunately, that’s not always what...
9/11 to Today: Ways We Have Changed in Communications and in Business
What were you doing 18 years ago this week, on September 11, 2001? If you’re like most people in my talks and workshops, you know exactly where you were, what you were doing and what you thought about first when you heard about the first plane crashing into the World...
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