How to Nail Your Next Media Interview

How to Nail Your Next Media Interview

The thought of a call from the media, or (yikes!) a request for an interview is the stuff of nightmares for many business owners and executives. But it’s also par for the course if you want to stay ahead of the story, put out the right message and stay transparent and...
How to Speak to Waitstaff

How to Speak to Waitstaff

How do you ask for your check at a restaurant? Are you a “Check, please!” person or someone who waits to make eye contact with their server then air-signs to let the server know what you want? Do you know which is the more appropriate thing to do? In honor of National...
10 Moves to Protect Your Online Reputation

10 Moves to Protect Your Online Reputation

Back in the day, you relied on personal relationships when deciding whether to do business with someone. While that’s still the case in a lot of circles, even more popular is our good friend Google. I don’t know about you, but I often Google the name of someone who...
Yelp! I Got a Bad Review! (Now What?)

Yelp! I Got a Bad Review! (Now What?)

As many as 90% of people check out reviews on social media and business or industry websites before buying. That means your reviews matter. But what matters even more is how you respond to reviews your customers leave online. Unfortunately, you don’t have time to...

You don't need more resources, you need better resources.

 

Sign up to receive Molly's weekly newsletter with tips and suggestions for how to respond with the right message at the right time. If there is a breaking news story or pressing communication issue, Molly has your answer.

Check your inbox for the guide!